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jebushascome 08-01-2008 07:35 AM

Where NOT to buy YOUR supplements!!
Hi there guys! I just wanted this thread to be a place for people to warn others about some of the less favourable sites out there. I don't want others to go through what I've had to deal with, and if I'd been warned before I would have saved a good deal of money!!!

Ok I'll get the ball rolling. - NB this is NOT who I've had a great experience with.

MonsterSupplementStore, however, are shoddy. I knew it was a bit dodgy when I didn't get a receipt email of the order, and then the tracking number they gave didn't work. Then I looked on the website and there was no contact telephone number or address (which, BTW, is against trading standard laws in this country). The only way to contact them is thru their online email system, which it is almost impossible to get a reply from (altho they promise to get back to you within 24hrs). I have sent so many emails it is beyond belief, and despite paying 5 pounds for 24hr express delivery, nothing has arrived weeks on (not even an email explaining why it hasn't arrived when it should have!).

This is an utterly crap business which is best avoided. If you think I am the only one to have trouble with them, see these pages [hope its ok to put these links in, if not I'll be happy to take them off]:

Anyway - PLEASE DO NOT WASTE YOUR MONEY AT MONSTERSUPPLEMENTSTORE.COM (no matter how cheap you think it is, it's worth spending that couple of extra quid and actually getting your order!). they also repeatedly get orders wrong and never offer refunds/returns...

I'd like this thread to become the go to place to see if the site you're about to order from is legit, so if anyone's had any other problems with another supplement site, make it known!!

thanks. x

EricT 08-01-2008 12:59 PM

This is a good idea. I'm sure everybody appreciates the heads-up. I'm gonna sticky this for now.

I'm still boycotting :biglaugh:

slayer of souls 08-01-2008 01:46 PM


Originally Posted by Eric3237 (Post 62699)
I'm still boycotting :biglaugh:

I ordered with them when I had some discount codes, biggest problem is shipping and customs. My order was pending for at least 2 months. Based on my memory that box had "" written all over. So customs had it for ages.

Plus another thing that really bugs me is their emails. It goes like this "Thanks for your order! We will do everything we can to have your order sent to you as soon as possible! Thanks for understanding! We hope to hear from you soon!"

Exclamation marks piss me off.

EricT 08-01-2008 03:21 PM

LOL, overusing exclamation points is one of my pet peeves as well.

EricT 08-30-2008 06:17 PM

I forgot to report: I had a bad experience with Americas Nutrition.

Took about 3 weeks to ship and would not return e-mails.

dave_cshmn 08-31-2008 08:30 AM

I just had a bad day with prosource did'nt get a E-mail,or a Conformation number nothing.But they did hit my credit card the day i ordered made sure they got there money took 3 wks to get what i ordered on a in-stock product

EricT 08-31-2008 10:47 AM

That's not cool. Card shouldn't be hit until it's shipped.

dave_cshmn 08-31-2008 12:43 PM

Nope its not so where are the best places to buy your supplements

EricT 08-31-2008 12:56 PM

Wrong thread! :)

dave_cshmn 08-31-2008 01:05 PM

I saw that sorry Eric.

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